Help

Overview

AR Book Match

Collection Analysis and Planning

Frequently Asked Questions

General Information

Inbox

Lists

Login

Manage My Collection

MARC Records

New Account Registration

Orders and Quotes

Printing

Reading Programs and Teacher Support Materials

Searches

Sets and Suggested Booklists

User Information

Videos

Help Page for User Information

User Profile

This page provides the basic tools for managing individual information and preferences.

Customer Information

This area displays some of the basic information you entered upon registering with Perma-Bound.com. To change or update this information:

  1. Click on the “Update” button. You will then be taken to the Update User Information subpage.
  2. Enter or select any changes as needed.
  3. Click on “Update” at the bottom of the page. You will be returned to the User Profile page, and your updated information will be applied to your user account.

Processing Preferences

Processing Preferences refer to the information used to prepare your books for your library or classroom. You can specify barcode ranges, label locations, and more.

  1. Setup- Use this button to send a message to Perma-Bound for any of the following:
    • Set up a new processing profile with Perma-Bound
    • Change a current processing profile
    • Find the price of your processing profile
    • Ask questions about processing profiles
    To use this form:
    • Click on the Setup button.
    • Much of your personal information will be entered for you based on your Perma-Bound account information. However, you may change any information you need in the areas provided.
    • Choose the method you wish to be contacted by. There are options for phone, email, and other.
    • Tell us what your question is. You have several options to choose from. If none apply, use the boxes provided to tell us what you need.
    • When your form is ready, click on the Submit button. An email will be sent to Perma-Bound and a customer care representative will contact you
  2. Options - Click this button to see a printable PDF document containing processing options and prices. You may print this form, fill it out, and mail or fax this form to Perma-Bound.
  3. View/Print - Click once on the profile visible in the box above (if any) and then click the View/Print button to view a printable list of your current processing preferences.

Billing, Shipping Addresses

From this area you can manage multiple billing and shipping addresses for your school district or organization. Click on any of the following function buttons:

Reading Program Viewing Options

From this area you can select to receive information about Accelerated Reader, Reading Counts!, and/or Lexile Number.

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List Profile

This page displays an expanded summary view of all your lists, order, and quotes, including their associated dates. The List Profile can help you track and organize numerous items.

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Contacts

From this page you can add and manage contacts and contact groups, allowing you to share custom lists with peers and colleagues quickly and efficiently. Any previously created contacts or contact groups will be listed here and available for use with the “Send to User” button on the My Account page.

Contacts. Select from the following options:

Add/Update Contact Subpage: Enter the relevant information for your contact here. Contact User ID and Contact Name are required fields, while Description and Comments are optional areas. Click on “Submit” or “Update” when finished.

Contact Groups

Select from the following options:

Add/Update Contact Group Subpage: Enter a name in Group Name (required field) as well as extra information in Description. Select which of your contacts to include in the group by clicking the box beside each name. Click on “Submit” or “Update” when finished.

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My Memos

“My Memos” are an easy way to leave yourself a note about a particular title. Memos can be added to titles even if you have not placed those titles into a list. You can print your memos with your lists and quotes as well.

Add My Memo to a Title

  1. Login with your Perma-Bound username.
  2. Click on the title of the book to view “Title Detail.”
  3. Scroll to the bottom of the “Title Detail” page.
  4. Check the "Memo" tab.
  5. Enter your text into the blank My Memos box.
    • Your memo may be up to 350 characters long.
    • The “counter” under the message area will display the number of characters remaining. When the counter reaches 0, you will not be able to add more characters to that memo.
  6. Click on the “Save” button to save your memo.

View and Edit My Memos

  1. Click on the “View My Memos” button under the User Information area of your Perma-Bound “My Account” page.
    • You will see a display page listing each title you have placed a memo on. The following fields will be displayed.
      • Book title
      • Memo text
      • Date Created
      • Date Last Updated
    • Click on the book title to see the entire title detail page for that book. From here you can:
      1. Edit any memo by replacing or adding to the text already in the memo. You must click the “Memo” tab to see the memo.
      2. Delete any memo by removing all text from the My Memo area.
      3. Add the title to a list by using the “Select List” or “Create New List” buttons in the left-hand menu.
Note: You may also edit or delete any memo from from that book’s “Title Detail” page even when you are not viewing your memos through the “View My Memos” button.

Add a My Memo Title to a List

  1. Click on the “View My Memos” button under User Information.
  2. Click on the title you wish to add to a list.
  3. To add the title to an already existing list:
    1. Click on the "Select Existing List" heading.
    2. Click on the list you would like to add the title to.
    3. Use the Add, Quantity, Priority, and AR Quiz options to add the title, etc.
    4. Click on the “Add to list” button.
    5. The title will now be added to the list.
    6. To add another title with a memo to the list, click the “Return to View Memos” button. The list will remain open until you click the “My Account” button OR open another list.
    To add the title to a new list:
    1. Click on the “Create New List’ button.
    2. Name your new list.
    3. Click on the “Submit” button.
    4. Use the Add, Quantity, Priority, and AR Quiz options to add the title, etc.
    5. Click on the “Add to list” button.
    6. The title will now be added to the list.
    7. To add another title with a memo to the list, click the “Return to View Memos” button. The list will remain open until you click the “My Account” button OR select another list.

Print My Memos

You can print your memos with any list or quote.
When printing a list or quote:

  1. Under the option: “Print Memos”, select the option for Yes.
  2. For any title with a memo within that list, the memo will print below the quantity and catalog number of the book.

Share My Memos

You can send My Memos to another user when you choose a list to “Send to User,” located under the “More Options” button.

  1. Add any titles with My Memos you want to share to a list.
  2. Select the list containing the titles with memos you wish to share by clicking in the box next to the list name. A check-mark should appear.
  3. Click the “Send to User” button.
  4. Enter the username of the person you wish to send the list and memos to. (Enter any other information you wish to include at this time as well.)
  5. Click in the box next to Include Memos so that a black check mark appears in the box.
  6. Click the “Submit” button.
  7. Once the list has been sent, you will receive a message stating that the list was sent successfully.

Note: If the person you sent a list to already has a memo for a title within that list, their memo will not be changed to your memo. Only titles with no memos will show your memo text for that person.
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FAQS - User Information

I need to update my basic user information - including email address, password, phone number, and other contact information - how should I proceed?

  1. Click on the “User Profile” link in the User Information area of the My Account page.
  2. Click on the “Update” button in the Customer Information area. You will then be taken to the Update User Information subpage.
  3. Enter or select any changes as needed.
  4. Click on “Update” at the bottom of the page. You will be returned to the User Profile page, and your updated information will be applied to your user account.

Is it possible to add and use multiple addresses with my profile?

Yes, you can add and edit addresses from the Billing, Shipping Addresses area of the User Profile page. You can also create new addresses from the Order/Quote Information page when submitting an order or quote. If you only have one address (the one you entered when you created your user account), this will be the one used for both billing and shipping.

What’s the difference between Contacts and Contact Groups?

Creating a contact group allows you to quickly send lists to multiple users without having to search through all your individual contacts. You could organize these groups by grade level (K-3, Middle School, etc.), subject (Reading, History, Civics, etc.), or school location.

I tried to add a new contact but received an error message - what happened?

You may have entered the contact’s name (Jane Doe) instead of their contact user ID (jdoe123). Make sure you know your prospective contact’s user ID before proceeding.

How can I add or remove Accelerated Reader, Reading Counts!, and Lexile information from my list and search results pages?

Go to the Reading Program Viewing Information area of the User Profile and click on the box next to the program you would like to add or remove. When finished, click on “Update”.

My processing preferences are on file with Perma-Bound - how do I review them?

Call us toll free at +1 877 277-0196 to speak with the Processing department.

My processing preferences are on file with Perma-Bound - do I still need to enter the price manually?

Currently you do. If you are unsure of the price for your on file preferences, call us toll free at +1 877 277-0196 to speak with the Processing department.

I am selecting processing preferences for the first time and there is a lot of information to digest - whom should I call for assistance?

Contact your local service representative, or call us toll free at +1 877 277-0196 to speak with the Processing department.

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