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Do we offer processing on books? If so how much
does that cost?
The costs vary depending on what your preferences
are.
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How many books do we inventory/offer?
At any given time we have 5 million copies of
books on hand. And as an added benefit of being a Perma-Bound customer
you have access to virtually any title in print through our
Special Order
Department.
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Do we offer free shipping?
There are no shipping and handling charges on any
Perma-Bound products shipped within the US and Canada. Most orders
ship via freight carrier or UPS Ground. Special delivery requests will
be invoiced at actual shipping costs. Renaissance Learning charges a
separate shipping fee for AR Quiz CDs and disks delivered from their
premises. To avoid this charge, select the download quiz option during
checkout.
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How many years have we been in business?
We have been in business as Perma-Bound Books
since the mid 1960's. However we have over 150 years of book binding
experience.
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What kind of guarantee do we offer on our books?
We offer an unconditional guarantee on our
Perma-Bound books. ***Books remaining in publishers' original bindings
are guaranteed from manufacturers' defects for 60 days.
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How long is your customer service center open?
We have customer care representatives available
7a.m. - 6 p.m. CST, Monday - Friday.
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What are your references?
We generally use references that are based in the
area of the potential customer for ease of double-checking. Otherwise
some of our larger references are the New York City schools, Los
Angeles Unified School District, and many others.
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Who are my local sales representatives?
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What are your contact numbers and emails?
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What methods are we allowed to order through?
Orders can be placed using our website, through
email, by phone, fax or mail.